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What You Agree to When You Use adia200

Using adia200 means accepting these terms — including how your account is managed, how your data is handled, and what conditions apply in your region. Availability depends on local law and is accessible only where permitted in Indonesia.

Account eligibility conditionsData handling policyIndonesia region termsDANA, OVO, GoPay wallet rulesPolicy contact rights
adia200 What You Agree to When You Use adia200
POLICY CONTACT

How to Reach Us About These Terms

Questions about our legal terms, your account eligibility, or how a specific policy applies to your wallet or region? Our support team handles policy queries directly. Reach out through the channels below — we aim to respond to formal policy requests with specifics, not boilerplate.

Live Chat Use the live chat widget on any page. Suitable for account-level policy questions — have your registered email or wallet number ready when you connect.
Email Support Send formal data or terms requests to our support address. Include your account ID and the specific clause or data-handling point you need clarified.
Help Centre Our help centre covers account conditions, wallet verification steps for DANA and GoPay, and policy change notices in one indexed place.
ACCOUNT INTEGRITY

How We Handle Your Data and Account Security

Security and data handling are not afterthoughts — they are built into how your account functions. Here is what we do, and what you can expect, across each area of policy.

Data Retention

We retain account data — including transaction records from DANA, OVO, and GoPay deposits — for as long as your account is active and as required under applicable policy obligations.

Cookie Handling

Cookies are used to maintain your session and recognise your device. You can manage cookie preferences through your browser settings at any time without affecting your account login.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account before any wallet action is taken.

Data Change Requests

To update registered details — email, phone, or linked e-wallet — submit a verification request through live chat or email support. Changes to wallet details require additional identity confirmation.

Your Questions About These Terms Answered

These are the questions we actually receive about our legal terms, account conditions, and data rights. Each answer reflects how our policy works in practice — not a generic template.

Yes, but access and applicability depend on local law. You are responsible for confirming that using adia200 is permitted under the rules that apply in your specific location.

Yes. Submit a data access request via email support with your account ID. We will confirm what account and transaction data we hold, including any DANA or OVO deposit records.

We retain certain records after account closure as required by our internal policy. Transaction data linked to your GoPay, OVO, or DANA activity may be held for a defined retention period.

Updates are published on this page. The effective date changes when terms are revised. Continued use of your account after an update is posted means you accept the new conditions.

Accounts may be suspended for submitting false registration details, misusing payment methods like DANA or OVO, or activity that conflicts with our terms or applicable regional law.

Contact us through live chat or email with your account ID and the specific policy point in question. We review formal disputes and respond with the specific clause and reasoning applied.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.