What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run your account: your name, contact details, and the wallet identifiers you use for DANA, OVO, or GoPay deposits and withdrawals. Transaction records are kept to process payments, resolve disputes, and meet obligations
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under applicable law. We also collect device and session data — browser type, IP address, and interaction logs — to keep your account secure and to improve how the lobby loads on your phone. We do not sell your personal data to third parties. Data shared
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with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete your transaction. Retention periods depend on the type of data: account records are held while your account is active and for a period after closure as required by applicable
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regulations. You can request a copy of your data or ask us to delete it by contacting our support team. Access to this service depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.